Case Studies
Technology Consulting for TransCanada Pipeline Ltd.
Case:
TransCanada has identified the lack of DHCP provisioning automation and delegation as a major bottleneck. Likewise, DNS record provision is also manual and time consuming, requiring end users to wait for their requests to be processed. The need was to find an IPAM solution to “operationalize” and “automate” these activities.
Solution:
Enfocom was contracted by TransCanada to assist in solving these issues.
- Refine formal and informal TransCanada IPAM, DNS and DHCP requirements by working with internal and external stakeholders (groups, teams, business units).
- Develop a formal IPAM, DNS and DHCP design for TransCanada, including deployment, automation, delegation, operational, and support specifics.
- Evaluate vendor products to shortlist those that met the requirements. Enfocom worked within existing TransCanada frameworks (ITIL, META) and processes, and ensured that a comprehensive approach was taken that included: future mergers and acquisitions, all current North American operations, Active Directory implications, delegation, redundancy/fault tolerance, usability and security.
IT Network Services for General Dynamics Canada
Case:
A large defense contractor, General Dynamics Canada Ltd., needed a team to provide Information Technology Infrastructure solutions to their most important customers, the British Ministry of Defence (MoD) and the Canadian Department of National Defence (DND).
Solution:
Several members of the Enfocom team were involved for several years in the development of information technology infrastructure solutions for MoD and DND. They consisted of battlefield software and network services running on Windows 2000, XP and 2003, with WAN communications over radio, satellite and microwave. Security was at the forefront of these solutions and the Enfocom team built several unique security applications to ensure operating system and network security. Members of the Enfocom team provided services from network design to software development and worked as an integrated team within General Dynamics Canada Ltd. to meet and exceed customer requirements.
The sheer size and complexity of this multi year project shows the many capabilities that Enfocom is required to perform in this area.
Web application development for Drilling Records
Case:
Based out of Calgary Alberta, Drilling Records specializes in assembling data on oil and gas wells throughout North America. The data is analyzed and entered into a database. Customers obtain the data by having an account with the company, who in turn, sends them information periodically in the form of a CD ROM. This method is costly and does not provide current information in a timely fashion.
Solution:
Enfocom was contracted to develop an e-commerce capability that would allow this company's customers to access the data through the Internet. A secure front end was developed that provided access by secure password and PIN. A GIS Map was integrated to allow ease of location search, enabling the users to search over 100,000 drilled wells in North America, view or print offset data. An online credit card billing system was also developed to increase the online sales. After development was complete, Enfocom designed and implemented an Internet server and hosted the entire application on our site. This is an excellent example of a customer that was able to have their entire project developed and operational through one supplier.
Software Development for Jager Building Systems
Case:
The needs to build a common system that satisfies Jager's customers (i.e. the fabricators) and still keep up with the on-going changes have resulted in a decision to develop an Internet based application. Changes can be done and become effective for all customers without extensive labour.
Solution:
A focus group, consisting of fabricators and Jager staff, was established in order to understand the needs and processes of Jager and the end users prior to designing and implementing the system. The end system is intended to be used by all the fabricators on the Internet or Intranet.
Enfocom was contracted by Jager Building Systems to develop Jager Management System, the on-line web application that allows multiple customers to manage their inventory of building products, quotes, sales, purchase orders, and scheduling of delivery vehicles, cutting equipment, and orders. The system includes a very complex algorithm for optimizing lumber cuts to minimize waste. The solution went into production on July 2001 and was live for customer's use in January 2002.
Every project is unique. Each comes with its own set of challenges and objectives. Because of this, Enfocom works closely with our clients to understand their unique business requirements. We work to understand market conditions and internal processes, then tailor custom solutions to meet our clients' objectives.
